Support

At Velvet Spin Casino, we're here to ensure your gaming experience remains smooth and enjoyable at all times. Our friendly support team takes pride in offering reliable and efficient assistance, making sure you feel comfortable reaching out whenever questions or concerns arise.

How to Contact Our Support Team

Currently, the best way to contact us is via email at support@velvetspinmails.com. Our dedicated support staff is committed to responding quickly and thoroughly, typically within just a few hours. Whether your question involves managing your account, understanding your transactions, or navigating gameplay powered by our trusted partner Real Time Gaming, our knowledgeable team is here to help.

Find Quick Answers in Our FAQ Section

To save you time, we've put together a comprehensive FAQ section where you can quickly locate answers to common questions. Here, you can easily find details about exciting promotions like our 200% Welcome Boost, how to deposit with convenient methods including Bitcoin, Visa, MasterCard, Neosurf, and eZeeWallet, and other useful tips to enhance your casino experience.

Dedicated to Your Satisfaction

At Velvet Spin Casino, your satisfaction matters. Our support specialists are trained and ready to handle your inquiries promptly, ensuring you can continue enjoying the excitement of our games without disruption. Don't hesitate to reach out—our team is always eager to assist and committed to providing you with top-notch support whenever you need it.